Glastonbury Police Records Guide
Glastonbury is a thriving suburban town in Hartford County, Connecticut. The Glastonbury Police Department serves over 35,000 residents across this scenic community along the Connecticut River. The department maintains detailed police records for all incidents within town limits. Citizens can request incident reports, accident records, and other public safety documents. The town provides straightforward methods for obtaining these records through their records division.
Glastonbury Police Department Records Division
The Glastonbury Police Department maintains all town police records. Their headquarters is located on Main Street. The records division handles all public requests for police documents. They assist residents, insurance companies, attorneys, and other authorized requesters.
| Department | Glastonbury Police Department Records Division |
|---|---|
| Address | 2185 Main Street Glastonbury, CT 06033 |
| Non-Emergency Phone | (860) 652-4200 |
| Records Phone | (860) 652-4227 |
| Town Website | glastonburyct.gov |
The police department is located on Main Street in the center of town. Visitor parking is available at the facility. The building is accessible during regular business hours. Contact the records division at (860) 652-4227 to verify current hours before visiting.
How to Request Glastonbury Police Records
Glastonbury offers several ways to obtain police records. The records division accepts requests by phone and email. In-person visits are also welcome during business hours. The town focuses on providing accessible service to all residents.
To request Glastonbury Police Records by phone, call (860) 652-4227. This dedicated line connects you directly with records staff. They can assist with your request and provide guidance on availability. Phone requests are efficient for straightforward record needs.
Email requests are accepted through the department's records email system. Visit the town website and navigate to the police department section. Look for the GPDRecords email link. This allows you to submit detailed requests electronically. Include all relevant incident information in your message.
In-person requests can be made at police headquarters. Visit the records division during business hours. Bring valid government-issued photo identification. Staff can search for records while you wait. Recent reports may be available for immediate pickup.
For all request methods, provide comprehensive details:
- Exact date and approximate time of the incident
- Complete address or location description
- Full names of all involved parties
- Report number or case number if available
- Your current contact information
Complete information helps staff locate your records efficiently. The department processes many reports each year. Specific details ensure accurate retrieval of your Glastonbury Police Records.
Types of Glastonbury Police Records Available
The Glastonbury Police Department creates and maintains various record types. Each category contains specific information. Knowing what you need ensures appropriate requests.
Incident reports document police responses to service calls. Officers prepare these after attending incidents. They include chronological details, locations, and narrative descriptions. These are the most commonly requested Glastonbury Police Records.
Accident reports detail motor vehicle collisions. They contain driver information, vehicle descriptions, and insurance details. Officer observations and scene diagrams may be included. Insurance companies and attorneys frequently request these documents.
Arrest records show booking and charge information. These become public following court processing. Active cases may have temporary access restrictions. Contact records staff for specific availability guidance.
Property and evidence reports document recovered items. These assist with returning stolen property to owners. Insurance companies may need these for claims. The department maintains these according to state retention requirements.
Glastonbury Police Records Processing Time
Processing times vary based on request type and current workload. Simple requests for recent records process quickly. Complex or historical requests take additional time. Understanding timeframes helps you plan accordingly.
Phone and email requests are processed in order received. Staff aim to respond promptly to all inquiries. Most routine requests are completed within several business days. You will be contacted when records are ready.
In-person requests for current reports may be fulfilled same-day. Staff can check availability immediately during your visit. Older records requiring archive access take longer. Historical document requests may need extended processing time.
Mail requests, if accepted, involve the longest timeline. Postal delivery, processing, and return mailing all add time. Allow several weeks for complete mail request processing.
Active investigations have restricted access. Records may be withheld until cases conclude. State law governs these limitations. The records division applies all legal requirements for release decisions.
Glastonbury Police Records Fees
Glastonbury charges fees for copies of police records. These fees cover reproduction and staff time costs. Town policy establishes the fee structure. Contact the records division at (860) 652-4227 for current pricing.
Standard copies are typically charged per page. This applies to incident reports and accident records. Staff calculate fees based on total pages. You are informed of costs before processing.
Some records may be available electronically. Email delivery may reduce or eliminate certain fees. Ask records staff about electronic options when making your request.
Accepted payment methods usually include cash, check, and money order. Verify current options when you contact the records division. Keep all receipts for your records.
Connecticut State Police in Glastonbury Area
State Police have jurisdiction on state highways and in certain situations. They also assist local departments with major incidents. State Police records are maintained separately from town records.
State Police Troop H serves the Hartford area. Their barracks is located in Hartford. The address is 100R Washington Street, Hartford, CT 06106. Their phone number is (860) 534-1000.
Troop C in Tolland also covers parts of the region. Their address is 1320 Tolland Stage, Tolland, CT 06084. Their phone is (860) 896-3200.
If your incident occurred on Route 2 or Route 17, State Police may have responded. Contact the appropriate troop for these records. State Police use the DESPP GovQA system for online requests. Their procedures and fees differ from municipal departments.
Hartford County Police Records
Glastonbury is a town in Hartford County. It is one of many communities in this central Connecticut county. The town police handle incidents within Glastonbury boundaries. Other towns maintain their own police records.
Hartford County includes the state capital and numerous other municipalities. Hartford, New Britain, West Hartford, Manchester, and many others have their own departments. State Police serve areas without full-time municipal police coverage.
For records from other Hartford County locations, contact the relevant department. The county page lists all municipal police resources. This helps you find the correct agency for your records search.